Retailer Spotlight | First Edition
Retailer Spotlight
Meet Marieta
at Lee Volk'S Jewellers
For more than a decade, Marieta has helped Cleveland locals celebrate life’s biggest moments through personalised service, bespoke jewellery and one-of-a-kind designs.

Every piece of jewellery tells a story. An engagement, an anniversary, a family milestone or a treasured memory carried from one generation to the next.
For Marieta, helping customers celebrate those moments is what makes her work so meaningful.
Marieta has worked in the jewellery industry for almost 20 years and has spent more than a decade serving customers at Cleveland Central. Before joining Lee Volk's Jewellers six years ago, she worked for the jeweller previously located in the centre, meaning many of her customer relationships pre-date the Lee Volk's store itself.
After previously working for a large jewellery chain, Marieta says being part of a family-operated business has been a completely different experience. Rather than feeling like just another number, she feels genuinely valued, supported and encouraged by owner Lee Volk and the wider team.
“Lee is so easy to talk to, supportive and encouraging. It really feels like being part of a family, and that same care extends to every customer who walks through our doors.”
Marieta
Jewellery You Won’t Find Anywhere Else
One of the things Marieta loves most about Lee Volk's Jewellers is the variety and individuality of the store’s range. There is something for every style, occasion and budget, with much of the jewellery unique to Lee Volk's Jewellers.
This includes personal ranges and collections designed by Lee Volk himself, such as the distinctive new Earth Elements collection. Inspired by the beauty, textures and natural forms of the earth, the collection reflects Lee’s individual design style and gives customers the opportunity to own jewellery that feels truly special.
Customers can also request to work directly with Lee and the team to design and create bespoke, one-off pieces that will never be seen anywhere else.



Experience
Almost 20 years in jewellery
Marieta has spent almost two decades in the jewellery industry, including more than 10 years helping customers at Cleveland Central.
Bespoke Design
Her proudest moments
Helping customers design and create bespoke jewellery for special family moments, milestones and celebrations.
Exclusive Collection
Discover Earth Elements
Explore Lee Volk’s personal Earth Elements collection, featuring original pieces inspired by the natural beauty, forms and textures of the earth.
Customers
What keeps her coming back?
The people. Marieta loves meeting customers from all walks of life and particularly values conversations with senior customers who share their wisdom and stories.
More Than a Sale
The relationships Marieta and the team build with customers often extend well beyond the jewellery counter. Customers regularly return for future milestones, recommend the store to family and friends, and even surprise the team with thank-you gifts such as flowers and wine.
For Marieta, those gestures show just how deeply the team’s work can impact the important moments in the lives of local families.



Life Outside the Store
When she is not helping customers, Marieta loves spending time with her family, escaping to Hamilton Island and enjoying an annual getaway to Bali with her husband. She is also a country music fan, with Morgan Wallen among her favourite artists. Her favourite jewellery is anything gold, especially rings, and her previous experience in visual merchandising gives her an exceptional eye for detail and beautiful presentation.
Visit Lee Volk's Jewellers
First-time visitors can experience the store’s detailed jewellery repair services, personalised customer care, exclusive Lee Volk's collections and bespoke design service.
Customers can also request a one-on-one consultation with Lee Volk himself to discuss a custom piece created especially for them.
Visit Marieta and the team at Lee Volk's Jewellers and discover jewellery designed to become part of your family’s story.






Coming This August
Winter Warmers
Enjoy up to 50% off the Charisma range across selected gold and silver jewellery, alongside newly launched pieces and collections in store.



Meet your locals
Follow along each month as we share the people and stories behind your favourite Cleveland Central stores.